CNIT
Office
CNIT
CNIT is the department which supports Heidelberg students, faculty, staff and researchers in their use of technology on campus.
CNIT

CNIT offers Helpdesk assistance to all students, faculty, and staff. You can request assistance by stopping in (Bareis Hall, Room 309), visiting the CNIT Service Desk, or calling (419-448-2088). The Helpdesk is open Monday through Friday, 8 AM to 5 PM. If you are unable to log into the CNIT Service Desk using the Sign In With Google button, please send an email to helpdesk@442892.com.

For classroom emergencies, please call 419-448-2088. Visitors/guests who need technology assistance may email helpdesk@442892.com

Services offered at the Helpdesk include:

  • Virus / malware detection and removal
  • Software installation assistance
  • Device onboarding assistance (getting on the WiFi / network)
  • Laptop hardware repair (e.g. broken screen replacement)
  • Temporary laptop loaner service
  • Various other services

CNIT furnishes the university with the necessary technology infrastructure including:

  • data network (wired and WiFi)
  • video system (cable television and video distribution services, Spectrum U)
  • voice system (VoIP office phones and voice mail)

We also manage many services offered over that campus infrastructure: 

  • Networking services (e.g. identity, web, file and print services, etc.)
  • Google Workspace (our Web-based email, calendaring and collaboration tool from Google)
  • Canvas (learning management system)
  • Banner (administrative and academic systems, including Oasis and DegreeWorks)
  • The educational technology needs of the campus (e.g. faculty services, smart classrooms, etc.)

Contact Information

Peggy Ronski
Administrative Assistant

Bareis Hall 337
Tiffin, OH

419-448-2297
Hours

Mon-Fri: 8:00am - 5:00pm

Our Team

Solange Awah
Database Administrator
Remote
Andrew Bauer
IT Analyst
Sean Joyce
Associate Prof of Computer Science
Bareis Hall 334
(419) 448-2016
Anthony Kniss
IT Generalist
(419)-448-2353
Anthony Kniss
William Marshall
IT Systems Administrator
Bareis Hall 306
(419) 448-2354
Will Marshall
Megan Newell
CNIT Helpdesk Support Technician
Bareis Hall 309
(419)-448-2088
Megan Newell
Tobey Robison
Chief Information Officer
Bareis Hall 330
(419) 448-2367
Tobey R
Peggy Ronski
Administrative Assistant
Bareis Hall 337
(419) 448-2297
Peggy Ronski